1. Data Controller
The controller for information submitted through this website is STEF92 Technology Ltd., 51 Alexander Malinov Blvd., 1712 Sofia, Bulgaria. Contact: [email protected].
2. Information We Process
Depending on how you contact us, we may process your name, organisation, email address, phone number, country, inquiry type, subject, message, optional inquiry-specific details and any document you choose to attach. The web server may also process basic technical request and security-log data such as IP address, request time, requested URL, response status and user-agent information.
3. Why We Process Information
Information is used to respond to inquiries, evaluate project or partnership requests, provide requested information, communicate about training, events, publishing or support matters, prevent abuse and maintain the security and operation of the website.
Depending on the inquiry and relationship, processing may be necessary to take steps at your request before entering into a contract, to pursue legitimate interests in professional communication and secure website operation, to comply with legal obligations, or to act on consent where consent is the appropriate basis.
4. Contact Forms and Email Communication
The contact form sends the information you provide to STEF92 Technology by server-side email. Contact submissions are not automatically added to a marketing list and are not stored in a dedicated website database. Subsequent email correspondence is processed as necessary to handle the inquiry and maintain appropriate business records.
5. File Uploads
Optional uploads are limited to selected professional document formats and a defined size limit. Files are validated on the server, attached to the internal notification and removed from temporary website storage after the delivery attempt. Please do not submit unnecessary sensitive, confidential or special-category personal data.
6. Server Logs and Abuse Prevention
Technical logs may be generated by the web server and hosting environment for security, diagnostics and operational reliability. The contact form records only limited delivery-status information for diagnostics and stores a pseudonymous rate-limit record for a short technical window. Full inquiry content is not written to public log files by the form.
7. Service Providers and International Transfers
The website is delivered through the hosting and network infrastructure configured for STEF92 Technology. Email delivery uses the organisation's configured mail environment.
The Contact and Start a Project forms use Google reCAPTCHA to prevent automated abuse. When the verification is loaded or used, Google may process technical and interaction data such as IP address, browser and device information, page context and verification signals under the Google Privacy Policy and Google Terms of Service.
When you allow analytics, Google Analytics processes website usage and technical data to help us understand visits and improve the site. Its tag is not loaded before that choice; advertising signals and form-interaction measurement are disabled. Google may process this data under its Privacy Policy. Any applicable international transfers and processor terms for these services should be reviewed against the current provider documentation.
Any transfer or processor obligations depend on the production hosting, mail and anti-abuse configuration in use and should be reviewed against the applicable service-provider terms.
8. Retention
Inquiry and email information is retained only for as long as reasonably necessary to handle the communication, maintain relevant business records, establish or defend legal claims and meet applicable obligations. Temporary uploads are removed after the email-delivery attempt. Technical logs and rate-limit records follow the operational retention settings of the relevant systems.
9. Data Subject Rights
Subject to the conditions of applicable data-protection law, you may request access, correction, deletion or restriction of your personal data, object to certain processing, request data portability where applicable and withdraw consent where processing relies on consent. You may also lodge a complaint with the competent supervisory authority.
To exercise a right, contact [email protected]. We may need to verify your identity before acting on a request.
11. Security
STEF92 Technology applies proportionate technical and organisational safeguards to protect website and inquiry data. These include server-side validation, anti-abuse controls, restricted file types, temporary upload handling and access controls. No internet transmission or storage system can be guaranteed completely secure.
12. Changes to This Policy
This policy may be updated when website functionality, service providers or legal requirements change. The version published on this page is the current website version.
13. Contact
STEF92 Technology Ltd.
51 Alexander Malinov Blvd.
1712 Sofia, Bulgaria
[email protected]